Go to Sell / POS in the sidebar. Click New Sale. Search or select a product, enter quantity, and click Complete Sale. You can add multiple products to one sale.

In the payment section, click + Add Payment Method. Select a method (Cash, Card, Transfer, or Credit) and enter the amount for each. For bank transfers, you must enter the bank name and 10-digit account number. The system tracks exactly how much went to each method.

Go to Sell / POS, find the sale, and click the Refund button. Enter a reason. The stock is automatically restored to the branch where the sale was made, and a security alert is created.

After completing a sale, click Share Receipt. Enter the customer's phone number or click the WhatsApp icon. The receipt includes all items, payment breakdown, your business logo, and a QR code the customer can scan to view the digital receipt.

The QR code links to the digital version of the receipt. When a customer scans it with their phone camera, they see the full receipt with all items, prices, and payment details. This helps with returns, disputes, and makes your business look professional.

Go to My Products and click + Add Product. Enter the product name, cost price (what you buy it for), selling price (what you sell it for), and stock quantity. Click Save.

Go to My Products, find the product, and click Restock. Enter the number of units you're adding and the cost price per unit. The stock is added to the branch you select. Your current cost price is pre-filled so you don't lose it.

By default, no. But you can enable it in Settings > Sales Controls > Allow selling without stock. When turned on, stock goes negative (e.g. -20). When you restock 100 units, the system auto-corrects: -20 + 100 = 80.

Edit a product and scroll to Pack/Carton Pricing. Enter units per pack and the pack price. During sales, when the quantity matches a full or half pack, the price auto-adjusts to the pack rate.

Payment Summary shows you how your customers paid you. You see total Cash, Card, Bank Transfer, and Credit for any date range. It also shows which banks received transfers with masked account numbers for security.

At the bottom of Payment Summary, you'll see Count Your Cash. Select a staff member, and the system shows how much cash should be in the drawer. Enter the actual amount you counted. If it's short, it's logged as a security alert and the owner gets a WhatsApp notification with the staff name.

On the Payment Summary page, you'll see Print and Download buttons. Print opens a printer-friendly report. Download generates a PDF with your logo that you can share via WhatsApp on mobile.

Each branch has its own stock, sales, and reports. Use the branch switcher at the top of the page to switch between branches. When you add a product, it's created for all branches but stock goes to the branch you select. Available on Professional and Enterprise plans.

Go to Move Stock, click + New Transfer. Select the source and destination branches, add products with quantities, and click Request Transfer. You can transfer multiple products at once. Before approving, you can review, edit quantities, or remove items.

Yes! After approving a transfer, click Print for a printer-friendly receipt or WhatsApp to share as a PDF. The receipt includes your logo, all transferred products, quantities, and a QR code.

Go to Settings > Sales Controls. You can turn ON/OFF: selling without stock, price changes during sale, discounts, staff refunds, and requiring customer name for credit sales. These apply to all staff.

Go to Settings > Security. Set your opening and closing hours. Any sales made outside these hours will be flagged as suspicious in Security Alerts.

Go to Settings > Receipt Settings. Type your message (e.g. "Thank you! Goods sold are not returnable."). This appears at the bottom of every printed and WhatsApp receipt.

Go to Settings > Notifications. You can turn OFF: WhatsApp daily summary, WhatsApp security alerts, and email daily summary individually.

Go to Settings > Staff Accounts > + Add Staff. Enter their name, email, and password. They log in at the same URL (akatechbi.com). Staff are automatically locked to their branch and cannot access branches, settings, or other admin features.

Security Alerts automatically detects suspicious activity: cash shortages (from Count Your Cash), sales below cost price, odd-hour sales, refunds, and price tampering. Each alert shows the staff name, amount, and severity. Critical alerts send a WhatsApp message to the owner instantly.

Some products were sold below cost price. Check Security Alerts for "Price Tamper" alerts showing which products caused the loss. To prevent this, go to Settings > Sales Controls and turn OFF "Allow price change during sale."

Go to Settings. At the top, you'll see your profile with a camera icon on the logo. Click it and upload your logo. It appears on all receipts (print, WhatsApp PDF, and web receipt) and makes your business look professional.

Check the date filter at the top of the page. Also check if you're viewing the correct branch (use the branch switcher). Try a hard refresh: on computer press Ctrl+Shift+R, on phone pull down to refresh.

Click Upgrade Plan in the sidebar or visit the upgrade page. Plans: Free (50 products), Starter (500 products, expenses, customers), Professional (unlimited, branches, restock alerts), Enterprise (unlimited everything, API access).

Yes! Akatech BI works even when your internet goes off. You can view products, make sales, and see reports. When internet comes back, everything syncs automatically. Install it as an app on your phone for the best experience.